This Privacy Policy describes how your personal information is collected, used, and shared when you visit: https://www.robertalampert.com.
Personal Data We Collect
Our Shop
We use cookies to keep track of cart contents while you’re browsing our site. When visiting our shop, we’ll track your location and IP address to ensure you are within our available shipping zone.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, and credit card details. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Ship purchased items to you via USPS, UPS, or FedEx
- Comply with any legal obligations we have
- Improve our store offerings
- Send you marketing messages from MailChimp, if you opt in
Payments
We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process and support the payment, such as the purchase total and billing information. Please see the Stripe Privacy Policy for more details.
Newsletter
If you subscribe to our newsletter when making a purchase or via the signup form in our footer, your name and contact information will be sent to our account at MailChimp. This is so we can send you marketing messages. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of our newsletters. More information on MailChimp’s privacy policy can be found here: https://mailchimp.com/legal/privacy/
Contact forms
If you use the form on our contact page, your name, email address, phone number (if provided), and message are retained so that we may respond to your message and keep a record of correspondence. Visitor comments are checked through Akismet, an automated spam detection service. More information on Akismet’s privacy policy can be found here: https://akismet.com/privacy/
Analytics
Google Analytics is used on this site to track details such as the number of unique visitors and page views to help improve the user experience. You can read about the Google Analytics cookie usage here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage. An opt-out browser add-on is available here: https://tools.google.com/dlpage/gaoptout.
Security
Our website uses specialist security software, Shield Security. This helps to ensure data breaches do not occur and our website and data are protected against hacking attempts and intrusion. Shield Security protects site visitors and works to block potential hacks while monitoring web traffic and filesystem changes.
The Shield Security plugin does not normally use cookies for unregistered site visitors. In the case that the Shield Security plugin needs to redirect a visitor or any request, it may use a cookie to prevent repeated/infinite redirect loops. The Shield Security plugin never stores any sensitive, personally identifiable information in any cookie at any time. The learn more about Shield Security, please follow this link.
Controlling Cookies
Visitors may wish to restrict the use of cookies or prevent them from being set. Most browsers provide for ways to control cookie behavior such as the length of time they are stored — either through built-in functionality or by utilizing third party plugins.
To find out more on how to manage and delete cookies, visit aboutcookies.org.
How long we retain your data
We store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for seven years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
What rights you have over your data
If you have made a purchase on this site, submitted a message, or subscribed to our newsletter, you can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contact Us
If you have any questions about this Privacy Policy, please contact us.